Kazakhstan enhances Gov.kz public services platform

Kazakhstan enhances Gov.kz public services platform

A large-scale digital transformation of the public sector continues in Kazakhstan, including enhancements to the unified online platform Gov.kz. As part of the shift to digital government services, the portal has been adapted for users with visual impairments. It is now more user-friendly, with improved font sizes, color schemes, and contrast. Special emphasis has been placed on accessibility features for the visually impaired - additional markers on pages can be detected by screen-reading software and read aloud.

«We launched it just recently, earlier this year. What we're talking about is a more detailed and in-depth effort - specifically, the markers embedded in text and buttons that enable the specialized software used by our citizens to read this information and convert it into audio. It also includes voice control features, allowing users to navigate the portal through speech. None of this was available before,» said Rostislav Konyashkin, Kazakh Vice Minister of Digital Development, Innovation and Aerospace Industry.   

In addition, the Ministry plans to integrate KazLLM, a large language model based on artificial intelligence, into Gov.kz. It will enable the rapid processing of vast amounts of data and automatic translation of content into Kazakh, Russian, and English. Experts say this will be supported by a supercomputer that was recently launched in the country.