Civil servants from Central Asian
countries gathered in Kazakhstan to enhance their digital skills. The Dostyk
Digitalization program provides special training courses focusing on digital
governance and e-government.
“Kazakhstan is leading in the
implementation of digital services in the region, and we are eager to share our
experience with colleagues from Central Asia. Our primary goal is to foster a
strong Central Asia and advance all countries in digitalization. Our experts
from Kazakhstan shared the challenges they encountered in implementing
e-government over the past 15 years. Consequently, our objective is to exchange
experiences and avoid potential mistakes during implementation,” said Arken
Arystanov, Chairman of the Board of Kazakhstan Agency for International
Development ‘KazAID’.
20 civil servants from Central
Asian countries have been given the opportunity to participate in the program
aimed at mastering the skills of remote public administration and e-government,
learning from the experience of their Kazakh counterparts.
“I became acquainted with this
database in Kazakhstan and learned about various cases, risks, and potential
challenges that may arise. We do not have a centralized database in our country
that would help to avoid duplicating various data, and I will try to apply this
experience,” said Shukurullo Sagdullayev, senior specialist at the Education
Development Center under the Presidential Administration of Uzbekistan.
Course participants were also
introduced to the cutting-edge experience of digital transformation in public
administration of Singapore. As a nation leading the global ranking of
e-government development, Singapore also commends Kazakhstan’s achievements in
this field.
“In the last week of sharing, I
saw Kazakhstan has improved a lot in the UN e-government ranking. And some of
the things that Kazakhstan is doing is quite advanced. For example, there was a
showcase of how the government shared data with private sector apps and this is
what a lot of other countries have not done yet. Whereas in Kazakhstan now I
can see that e-government from the start is very mobile-centered and that is
what the citizens prefer,” Yu Kun Tian, professor at the Singapore Civil
Service College, said.
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