Kazakh сitizens now able to independently change document information on Egov.kz portal

Kazakh citizens can now independently change their first and last names, as well as make modifications to records of birth, marriage, and marriage dissolution, adoption, and death through the e-government portal. The primary requirement is to have valid reasons and confirming information, as stated at the National Information Technologies. Citizens will be able to determine the status of the document readiness through their personal accounts on the Egov.kz portal and then collect them from the Public Service Center.

Citizens, when necessary, have the option to make changes to official records on the eGov.kz portal. This includes modifying birth records for children, changes in first names, last names, and patronymics, recording marriages and divorces, as well as adoption details. This process requires the presence of sufficient grounds, absence of disputes among involved parties, and the attachment of supporting documents. This service also allows applying for document reissuance with the updated information. For example, altering surnames previously required in-person visits to the Public Service Center, and now, it can be done online without queues,” Olzhas Stambekov, Head of the Public Relations Division at the National Information Technologies, said.