Asel Zhanasova: The daily dilemma – to be profitable or fulfill social obligations?

Asel Zhanasova: The daily dilemma – to be profitable or fulfill social obligations?

Kazpost is no longer a traditional postal service: this is the statement made by Asel Zhanasova, who was appointed Chairwoman of the Management Board of the JSC two years ago. The national company is building a new business as a major postal-logistics operator in the region.

We discussed how inherently unprofitable postal services for rural residents fit into this business concept. We also visited the «heart»‎ of the postal service—a major logistics center in the capital, where robots will soon be in operation.